Delivery Area
We can provide shipping service for lots of countries and regions all over the world. All the products in the category of Free Shipping will get free shipping. The shipping cost of other products is calculated by the weight and varies for different products and different shipping methods. It is showed on the checkout page.
Shipping Method
We offer various shipping methods, customers may choose preferred shipping methods during the checkout process. If you need separate shipping or special shipping method, please place orders separately or contact our customers service to do so. Please feel free to contact us by email: service@sourcemore.com.
(If customer chooses a shipping method which doesn’t meet the logistics' regulations, we will help him rearrange the most effective shipping method according to his products and his country!)
We have 5 warehouses at present: Shenzhen Warehouse, Hongkong Warehouse, USA Warehouse, EU Warehouse, and Russia Warehouse.
For our oversea warehouses, The USA Warehouse only ships to the USA customers. The EU Warehouse only ships to the UK customers. The Russia Warehouse only ships to the Russian customers.
We have upgraded our warehouse options.
Now all products except clearance items can be pre-ordered at our HK warehouse.
The default warehouse for pre-order products is HK warehouse.
If a product is in stock in SZ, it takes 1~3 business days for us to get it in HK.
So if the order is not that urgent, you can simply order all the products from our HK warehouse, we will arrange it for you.
Shipping together will cost less.
There are two key factors that affect the time you receive the item.
1) Order Processing Time
After receiving your order, the exact processing time varies depending on the item. Our warehouse always ship the in stock products in 24 working hours, but this can also be affected by the item's stock status. The inventory of those popular items will be updated quickly and our customer service team will promptly inform customers about their order status. Please do not worry.
2) Shipping Methods
Notice:
Due to the coronavirus outbreak and reduced flights, shipping via Singapore Post is currently suspended. We will ship your order as soon as it is recovered. If you have any questions, please contact: service@sourcemore.com.
| Shipping Type | Country or Region | Tracking Website | Estimated Shipping Time |
|---|---|---|---|
| Netherlands Airmail Post | All countries | http://www.17track.net/en | 25-45 business days |
| Netherlands Railway Post | All countries | http://www.17track.net/en | 22-35 business days |
| Singapore Post | All countries | http://track.4px.com/query/ | 25-45 business days |
| 4PX Express (for masks only) | Germany, Spain, France, the United Kingdom, Italy, the United States | http://track.4px.com/query/ | 10-15 business days |
| 4px Express (masks prohibited) | Belgium, Denmark, Spain, France, the United Kingdom, Italy, Sweden, the United States | http://track.4px.com/query/ | 10-15 business days |
| 4PX Pan-Euro Express | Austria, Cyprus, Czech Republic, Germany, Estonia, Finland, Greece, Croatia, Hungary, Ireland, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia | http://track.4px.com/query/ | 10-15 business days |
| EMS (for masks only) | Australia, Germany, Spain, France, the United Kingdom, Italy, Japan, South Korea | http://www.17track.net/en | 12-25 business days |
| DHL (for masks only) | Australia, France, Japan, South Korea, New Zealand, the United States | http://www.17track.net/en | 2-7 business days |
| DHL (masks prohibited) | Australia, France, New Zealand, the United States | http://www.17track.net/en | 2-7 business days |
| UPS (for masks only) | France, South Korea, the United States | http://www.17track.net/en | 2-7 business days |
| UPS (masks prohibited) | Japan, South Korea, the United States | http://www.17track.net/en | 2-7 business days |
Incomplete or Incorrect Address Submissions
Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit time or returned orders. We will not reship the order until it is returned to us by the courier and the customer needs to pay for the cost of reshipment.
Tax and Customs Duties
1) We don't charge any sales tax or export duties.
2) Please note that your order may be subject to import duties, taxes, tariffs, customs charges, DDP, VAT, and the like, once your package reaches your country.
3) Any and all import taxes and customs duties are the responsibility of the customer. Duties and taxes levied by the host country are beyond our control and scope.
4) We urge our customers to check with the local authorities to see what kind of import duties are levied by the country you reside in. It is the customer's responsibility to know the laws in your country/jurisdiction prior to purchasing Sourcemore’s products. Any fees resulting from the blockage of Sourcemore’s products into your country are sole responsibility of the customer.
