1. Shipping restriction: We are unable to ship any Eleaf products to UK and South Korea due to exclusive distributor of Eleaf. We will remove Eleaf products from orders directly and send the rest items out, and refund the difference in 3 working days.
2. Tips: Eleaf requires a picture of Serial Number before providing replacements (due to counterfeits in market). We suggest you keep the packing boxes after receiving the package, or take a picture of SN before you discard it. Thank you!